Our Refurbishment Process
We have a 3-step process to making sure you receive a laptop that you will love.
Data Wiping & Inspection
Any machine that enters our building is fully data wiped. After this, we inspect the cosmetics of the machine.
If a machine has body damage, it will not be sold on our website. Only machines in good cosmetic condition will be processed for sale.
Testing & Software Installation
Our engineers use industry-standard testing software to check all parts of the machine.
Any faulty components (keyboard, RAM, hard drive) are replaced. A clean Windows installation ensures a fresh start for every device.
Final Check & Cleaning
Before dispatch, each device undergoes a final inspection to ensure it is in perfect working order.
Machines are thoroughly cleaned, paired with their correct charger, and backed by our 12-month warranty.
Grading
All our machines, unless stated otherwise, are refurbished and have signs of use.
✅ Light marks or wear on the body – but no cracks or broken casing.
✅ Keys and screens are in good condition.
✅ Condition varies by age, so feel free to contact us via email, phone, or live chat with any questions!